FAQ's
Q. www.whp.net.in is which company?

A. www.whp.net.in is an e-commerce platform launched by WHP Jewellers. WHP Jewellers is a well known and trusted jewellery brand with 21 stores across Maharashtra, Goa and Indore (MP). To know more, please click on 'ABOUT US'.

Q. What are the products available on this site?

A. There is a wide range of Gold, Diamond, Platinum and Silver Jewellery and Silver articles. Apart from the Jewellery, solitaires and loose gemstones are also available on the website. You can buy Gold and Silver Bullion as an investment also.

Q. How can I buy online?

A. We have tried our best to make it very easy to buy WHP products from our website. Please follow the below steps:

1. Log on to www.whp.net.in

2. Choose a tab e.g. JEWELLERY, COLLECTIONS, SOLITAIRES, BULLION, GEMSTONES as per your requirement.

3. Then choose a sub-category under different tabs e.g. under Jewellery, sub-categories are Gold Jewellery, Diamond Jewellery, Platinum Jewellery etc.

4. Under sub-categories, you can browse different products like Earrings, Bracelets, Bangles, Chains etc and choose a design.

5. Once you choose the design, click on 'Buy Now' button and enter the payment details.

6. You will receive an auto-generated email from us confirming your order.

Q. Is there any offer on products?

A. We come up with different offers from time to time. You can browse the products with discounted price under the tab 'OFFERS'.

Q. What if you don't have the ring of my finger size?

A. It is possible that we may not have the ring as per your requirement. You can choose the design you like and click on 'Customize' button and fill in the details. Our customer service executive will call you to understand your requirement and you will be able to place the order.

Q. How many days you take to deliver the products?

A. Usually we deliver the products within 1 to 4 weeks after you place the order. Also the delivery time may vary for different products and different locations.

Q. How can I be assured of product quality?

A. WHP is known for its product quality. Each and every product undergoes a stringent quality check at every stage.

Q. What if I want to return or exchange my order?

A. We offer flexibility of return and exchange. To know more, please check 'Return & Exchange Policy' in detail.

Q. How much is the shipping charge if I place an order?

A. For all domestic (in India) orders, WHP offers free shipping for all the products.

©2016. WHP. All Rights Reserved